Dr Jas Gill | The Platinum Speaker Limited - Version 11 November 2026

These terms apply to public course bookings made directly with The Platinum Speaker Limited. Read them alongside the relevant course booking page and confirmation, which set out the event details and included benefits. Separate written agreements apply to corporate programmes where expressly agreed.

1  Organiser and contact details

The organiser and contracting party is The Platinum Speaker Limited, registered in England and Wales under company number 13486082, providing education under the Dr Jas Gill brand. The registered office and correspondence address is 4 Kingscroft Close, Sutton Coldfield, England, B74 2HJ. Email: [email protected].

“We”, “us” and “our” mean the organiser. “You” means the purchaser, whether an individual or organisation. “Delegate” means the person attending.

2  Course details and acceptance of bookings

The booking page will state the course title, date, venue, arrival and teaching times, capacity, total price, inclusions, CPD arrangements and any conditions attached to included equipment benefits. These details form part of your booking. Please check them before payment.

Registering interest does not reserve a place or create a paid booking. A booking is accepted when payment has been received and we issue a booking confirmation email. If we cannot accept it, we will notify you and refund any payment received. Contact us if your confirmation does not arrive.

If booking for someone else, you must have authority to do so, supply accurate delegate details and provide them with these terms and the event information. The purchaser remains responsible for payment.

3  Prices and payment

The total ticket price is shown before payment and includes any applicable taxes and unavoidable charges. Full payment is required when booking unless we agree otherwise in writing. Any advertised standard price applies only to the course specified; prices for future courses may differ.

Travel, accommodation, parking and other personal expenses are excluded unless expressly included on the booking page. No additional equipment subscription, finance or other ongoing payment forms part of the booking unless its amount and conditions are disclosed before you agree.

4  First course launch discount

For the first public Systems & Growth Implementation Day only, a £50 launch discount is available for the first 15 eligible paid bookings under the published offer. Against a £250 ticket, the discounted price is £200. This is a discount on the ticket price, not a cash voucher or credit for future courses.

One discount applies per ticket, with a maximum of 15 discounted tickets. It cannot be combined with another discount or exchanged for cash. Where a code is used, enter it before payment. Any published eligibility or expiry conditions must be shown before booking. Registering interest does not secure a discount. Contact us before paying if a valid discount fails. Refunds are based on the amount actually paid.

5  Course inclusions and CPD

For the Systems & Growth Implementation Day, the ticket includes a full day of interactive teaching, a course workbook, practical exercises, a personal 30-day implementation plan, access to The Jas Gill Blueprint to Success digital book, lunch and refreshments, and 30 days of course WhatsApp implementation support. Other courses may have different inclusions, which will be stated before booking.

The Systems & Growth Implementation Day provides seven hours of verifiable CPD for delegates who complete the full educational programme and the stated attendance and feedback requirements. Breaks and purely promotional sessions do not count towards educational hours. Certificates will reflect the educational activity actually completed. Other courses will state their own CPD hours and requirements before booking.

Delegates are responsible for recording their CPD and assessing its relevance to their development needs. Attendance does not itself confer a clinical qualification or establish competence in a procedure.

The digital book is also available separately free of charge. Downloading it does not reserve a course place, create a paid booking or reduce your course cancellation rights.

6  Included scanner or equipment benefits

Where a scanner or equipment benefit is advertised as part of the ticket, that benefit forms part of the agreed package, subject to the eligibility requirements and supplier conditions disclosed before payment. We remain responsible for our contractual promises; supplier involvement does not remove your rights against us.

The course page and linked offer terms must identify the supplier, the equipment or benefit provided, whether it is owned, loaned, leased or supplied on trial, and the delivery and activation arrangements. Any deposit, return obligation, eligibility restriction, minimum usage, laboratory commitment, subscription, maintenance cost or other ongoing charge must be clearly disclosed before booking. Equipment ownership must not be assumed unless expressly promised.

No undisclosed supplier agreement or additional purchase is required to obtain a promised included benefit. If supplier acceptance is necessary, the relevant conditions must be available before payment. Any separate optional purchases require your own express agreement.

If an included benefit becomes unavailable, we will notify you promptly and offer an appropriate remedy. We will not impose a materially different substitute. Where the change materially affects the booking, you may cancel for a full refund rather than accept the revised package, without limiting any other legal remedy.

7  Online booking cancellation allowance

You may cancel an online booking within 14 days after the day the confirmation is issued and receive a full refund if no paid service has begun. This contractual allowance also applies to professional and business purchasers. Any statutory rights providing greater protection take priority.

If you expressly request attendance or another paid service within that period, we may deduct a reasonable amount proportionate to paid services actually supplied before you cancel, where permitted by law and explained beforehand. We will obtain the necessary express request separately. Accepting these terms alone is not that request. The free ebook is not paid service delivery.

Where statutory consumer cancellation rights apply, they are lost following full performance only if the legal requirements, including the necessary request and acknowledgement, have been met. Provision of one element does not constitute full performance of a package with outstanding services.

8  Cancellation by you after the allowance

Email cancellation requests to [email protected], identifying the course, delegate and booking reference. We will acknowledge receipt. Outside the cancellation allowance in section 7, the following policy applies, subject to any greater statutory rights:

1. At least 28 calendar days before the course: a full refund of the amount paid.

·2. 14 to 27 calendar days before the course: a refund of 50% of the amount paid.

·3. Fewer than 14 calendar days before the course, or non-attendance: normally no refund, subject to the safeguards below.

Notice is measured from receipt of your request to the advertised start time, using UK local time. For a statutory cancellation, sending notice within the statutory period is sufficient where the law so provides.

Cancellation deductions are maximum amounts, not penalties. We will take reasonable steps to reduce our losses, including attempting to resell the place. Any retained amount will not exceed our reasonable net loss after allowing for costs saved and replacement income. We will refund any excess and explain a deduction on request.

Refunds will be made without undue delay, normally within 14 days of agreement, to the original payment method unless otherwise agreed. Statutory refund deadlines take priority, including where a qualifying cancellation requires reimbursement within 14 days of notification. We do not charge a refund administration fee.

9  Substitutions and transfers

You may nominate a suitable replacement delegate free of charge by emailing at least two working days before the course. Later requests will be accommodated where reasonably possible. Working days mean Monday to Friday, excluding public holidays in England.

A replacement must meet the published eligibility requirements and receive these terms. One ticket cannot be shared between attendees. Any personal eligibility condition attached to equipment or a discount must be resolved before substitution; we will explain any effect rather than impose undisclosed charges.

Transfers to another course date require written agreement and are subject to availability. No future course is guaranteed. Unless a transfer is agreed, the cancellation policy applies. A transfer does not restart an expired contractual cancellation allowance, without affecting statutory rights.

10  Changes or cancellation by us

We may make reasonable minor changes to the programme or running order without materially reducing the advertised content or value. We will communicate significant changes promptly.

If we cancel, postpone, change the date or city, replace Dr Jas Gill as the principal advertised teacher, or otherwise materially alter the package, you may accept the change or receive a full refund of your ticket payment. We will not require you to accept credit instead. Refunds will be issued within 14 days of cancellation or your decision to decline a material change.

If circumstances beyond our reasonable control prevent delivery, we will explain the options promptly. If the course cannot proceed as booked, you may choose a full ticket refund instead of an alternative date. We recommend flexible travel and accommodation arrangements. These provisions do not exclude liability or remedies that cannot lawfully be excluded.

11  Venue arrangements and delegate requirements

The relevant event information will explain access, timings and available parking arrangements. Do not assume on-site parking is available. Where nearby off-site parking or guest discounts are mentioned, eligibility, availability and charges are subject to the parking provider’s terms. Parking costs are not included unless expressly stated.

Contact us before booking if you need adjustments or wish to check whether a venue meets your requirements. We will discuss reasonable adjustments and confirm arrangements with you. Please provide dietary requirements promptly where catering is included. We cannot guarantee an allergen-free environment.

Delegates must follow reasonable venue safety instructions and behave respectfully. We may restrict participation for serious misconduct or safety risks, acting reasonably. Any refund decision will reflect the circumstances, the services supplied and applicable rights.

12  Educational scope and professional responsibility

The courses provide education on their advertised subjects. General teaching is not patient-specific clinical approval or individual legal, tax or financial advice. Delegates remain responsible for their professional decisions, scope of practice, indemnity, confidentiality and applicable regulatory requirements.

Testimonials and reported results describe particular experiences or datasets. We do not guarantee a specific income, productivity, scanning, treatment acceptance or business outcome. This does not qualify any express promise we make about the services or included benefits.

13  WhatsApp implementation support

Where included, the group supports application of the course principles for 30 calendar days following the course. The start and end arrangements will be communicated to delegates. It is not an emergency service or a service for individual clinical case approval. Replies are provided at reasonable intervals; immediate or continuous availability is not promised.

Joining is optional and requires a separate invitation or choice. WhatsApp may reveal your phone number and profile information to other participants depending on its features and settings; we will explain this before you join. Tell us if you cannot use WhatsApp so we can discuss a reasonable alternative for essential course communications.

Do not share identifiable patient information, confidential practice information or other people’s personal details without a lawful basis. Participants must communicate respectfully. We may moderate content or restrict access for serious or repeated breaches, acting reasonably.

14  Materials and intellectual property

Materials remain the intellectual property of their respective owners. You may use supplied resources for your own learning and apply the principles within your practice. Any expressly permitted copying or team use stated in an individual resource takes priority.

You must not distribute substantial parts of the materials, sell them, use them to deliver competing training, or record teaching sessions without written permission. These restrictions do not remove legal exceptions or any licence expressly granted with a resource.

15  Photography and recordings

We will notify delegates of planned photography or filming and provide a practical way to decline identifiable promotional use. We will obtain appropriate permission for identifiable testimonials and promotional recordings. Attendance or acceptance of these terms is not blanket consent to promotional use of your image or comments.

16  Sponsors and privacy

Sponsor sessions and commercial offers will be clearly identified. Optional third-party purchases are subject to separate supplier terms. Included ticket benefits remain subject to section 6, and are not treated as merely optional promotions.

We use booking information to administer the course, process payments, communicate essential information and deliver the purchased package. Our separate Privacy Notice explains the purposes, lawful bases, recipients, retention arrangements and your data rights.

We may share information necessary to fulfil an included supplier benefit, as explained before booking in the Privacy Notice and offer details. Delegate information will not automatically be shared with sponsors for marketing. Optional marketing preferences are separate from acceptance of these terms, and can be withdrawn without affecting your booking.

17  Our responsibility and liability

We will provide our services with reasonable care and skill. Nothing in these terms excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability or statutory remedy that cannot lawfully be excluded or restricted.

For purchases wholly for business or professional purposes, and only to the extent reasonable and lawful, our aggregate liability for ordinary contractual claims is limited to the ticket fees paid for the affected booking. That limit does not apply to the liabilities identified above or override applicable statutory rights. We do not apply that contractual cap to a purchaser acting as a consumer.

Your statutory rights, including any applicable rights where services or included benefits do not match the contract, remain unaffected. References to personal expenses or third-party arrangements do not remove rights that the law requires us to honour.

18  Complaints and applicable law

Send concerns to [email protected] with your booking reference and the outcome you seek. We aim to acknowledge complaints within five working days and provide a substantive response within 20 working days, or explain any delay. You do not have to complete our complaints process before exercising legal rights.

These terms are governed by the law of England and Wales. The courts of England and Wales have jurisdiction, except where mandatory consumer protections permit proceedings elsewhere, including another part of the UK where you live.

The version accepted at booking applies to that booking. Later changes will not retrospectively reduce your rights. Any invalid provision will be treated separately so far as legally possible; the remaining provisions continue to apply.

Optional cancellation notice

To: The Platinum Speaker Limited, 4 Kingscroft Close, Sutton Coldfield, England, B74 2HJ. Email: [email protected]. You may use this form, but any clear cancellation request is acceptable.

I/we give notice that I/we cancel the following course booking:

Course and date: ____________________________

Booking reference and date booked: ______________________________

Purchaser name and address: ____________________________

Delegate name: _______________________________

Date of cancellation request: ____________________________

Signature, only if submitted on paper: _____________________________